State of global cross-border eCommerce report 2024-25

Cross-border sales are growing. So are cross-border challenges.

Thanks to advancements in technology, growth is easier than ever. But as international volumes increase, so will scrutiny and compliance standards from customs and government authorities. Sellers, shippers, and compliance teams need the right tools to meet these challenges.

This report highlights the challenges organizations face when selling cross-border, especially in compliance and cost management. Incorrect documentation often results in transactional delays, affecting consumer preferences for speed and convenience. However, advancements in technology, strengthened international partnerships, and improved trade agreements are progressively making cross-border e-commerce smoother and more efficient.