2025 Supply Chain Compass: Spotlight on technology and AI

As we step into a transformative period for supply chains, uncertainty is our new norm. We are witnessing rapid changes driven by technological innovation, geopolitical tensions, inflation, climate change and more. These shifts have fundamentally altered the landscape of supply chain management, especially since the COVID-19 pandemic. Speed, precision and agility have become the cornerstones of success, where quicker access to accurate information enables businesses to make the right decisions, faster, and to navigate changes, challenges and opportunities effectively.

In the context of such constant change and challenge, we spoke to 671 senior supply chain leaders across Europe and North America, operating in a range of industries within manufacturing, retail and logistics. We asked them about their hopes and fears, about the way their supply chain run, about their priorities for the future and how they see their supply chain evolving over the next five years.