Your chatbot isn’t broken. Your architecture is.

After years of investment, most self‑service still hits a wall. The reason? AI agents are being dropped in as one‑off tools, disconnected from the workflows that actually run the business. The result is a fresh layer of silos and the same old inefficiencies.

There’s a better path: embed intelligence directly into your operational processes. When agents live inside the workflow, you get control, security, and scale – plus outcomes you can measure, not just demos you can admire from a distance